FAQ



How long does a deep clean take? 

This strictly depends on the state your home is, the more work to be done, the longer it will take. But as professional cleaners, we have gained experience and knowledge, and we have many ways to effectively clean faster.


Do i have to supply the cleaning products? 

It isn’t necessary, as our professionals have full equipment ready, but if you desire to do that, please make sure to let us know.


Is there anything I need to do prior to the end of tenancy service?

Yes, there are a few things that need to be done on your side prior to the service, in order for it to be carried out to the highest quality. Firstly, the property needs to be empty of personal belongings and the fridge/freezer emptied and defrosted. Secondly, it's best if all of the rubbish and leftovers have been bagged and binned. And lastly, we will need you to provide electricity, running hot water and working lights so that we can give you the best end of tenancy clean you can get.


How does the end of tenancy cleaning differ from one-off deep cleaning?

Our tenancy cleaning services cover all the cleaning tasks needed to return the pristine state of a property, for which we give a 48-hour guarantee. The one-off cleaning is an hourly-based service designed to cover as much as possible for the time booked. It is great for spring cleaning or after-party clean-up since you decide what tasks should be prioritised.


Do you use harsh chemicals while cleaning ovens?

No, we only use eco-friendly cleaning products because we aim to reduce harmful substances in your home.